Big Cheese Pizza
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Description
Simple pizza chain with both ready-to-eat & made-to-order pies, plus breadsticks & chicken wings.
Reviews
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Typically, I adore my Big Cheese-However, the last few times we have tried to order Big Cheese, the phone has been off the hook.
The phone has been off the hook on three separate occasions now, when we've tried to order. Coming from the food industry myself, it's obvious that is what's going on, especially after we drive up find the same employee working the phone every time. With other employees working the phone, this isn't an issue.
All I want to do is order pizza but this phone issue always gets in the way. Hoping that Big Cheese can find a solution to this soon! I miss my Big Cheese :/ -
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My husband and I attempted to call the restaurant four times tonight around 6 pm, only to be greeted with voicemail messages. Despite their advertised hours of operation until 8 pm, I arrived at the restaurant at 6:30 pm to place an order. Upon my arrival, I noticed the girl at the register engaged in idle conversation with two customers seated at a table inside. When I inquired about placing an order, she informed me that she wasn’t making anymore pizzas and the reason my calls went to voicemail is because she was “busy.” Which was laughable considering the lack of activity inside. It is disheartening to see a pizza shop that claims to be open until 8 pm on Sundays yet refuses to take a customers order, an 1.5hr before closing. The discrepancy between their advertised hours and their actual operations is perplexing. This lack of customer service is likely contributing to the low ratings they have received. Coming from a local this is a shame.
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Decent pizza. Good luck getting a hold of them on the phone tho.
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Short guy with the nose piercing is kinda rude/off putting. Pizza is not the worst. I liked the breads ticks.
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Definitely the best grab and go place in the area but needs some improvement. The pizza itself was super delicious, the pepperonis were nice and crispy and the crust had a perfect texture, but it’s a tad too oily. Overall good bang for you buck giving a 16” is $14. Service was also good. The people at the store are super nice and the food came out decently fast for a freshly made pizza. The main thing is the store itself. There was no menu, and we were told to scan a QR code that took us to their online ordering app, which was weird. Other than the menu, the kitchen was plainly in sight and the place was quite unorganized with packages of drinks all around the place, and the place is just kind of run down. But I guess if it’s grab and go the food just needs to be good, which it is. Overall great pizza at a great price, but I would takeout rather than eating in.
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It was ok. Their food doesn't seem as good recently compared to when they first opened. Skimping on the cheese and other ingredients.
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Great pizza always fresh & hot!
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I LOVE BIG CHEESE PIZZA!!!! So convenient, cheaper and good quality option that like vitos without having to go to louisa and get pizza hut or something. It's awesome and they have amazing wings! The staff is so friendly, I love going in there!
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11004 Kentucky Springs Road, Mineral, VA 23117 — Get Directions